Frequently Asked Questions

Shipping

FAQS on Shipping and Handling

NOTE: Due to the outbreak of the coronavirus, supplies are extremely limited nationwide. As such, all sales are final, and we will not honor cancellations or returns.

How long does it take to process my order and ship?

Orders are processed in 1-2 business days after purchase. We ship via ground shipping that takes 3-5 days typically to show up at your door.

Do you have electrostatic sprayers in stock?

Yes! Everything you see on our site is in stock and ready to ship FROM THE UNITED STATES.

What if my order is delayed?

Processing and shipping may be interrupted due to Covid-19. If there are delays in your order we will notify you right away.

Products

FAQS on Products

What are electrostatic sprayers?

Electrostatic sprayers are used to positively charge the disinfectant chemicals used in the tank to create greater attraction for faster and better coverage of the disinfectant being applied. These droplets coming out of the sprayer cling onto negative and neutral surfaces allowing the chemicals to cover entire surfaces. Electrostatic cleaning with an EPA registered disinfectant is one of the best ways to clean against the coronavirus.

What disinfectants should I use in the sprayers?

All of the disinfectant that we sell on our site are for use in the sprayers. They are all from the EPA's list of disinfectants for use against covid-19.

What type of places can the sprayers be used in?

Electrostatic cleaners can be used in all types of facilities to ensure maximum disinfection. They are ideal for use in churches, hotels, offices, gyms, schools, restaurants, public spaces, retail and other facilities.

Other

Other FAQS

Do you ship from overseas?

Nope! Our products ship directly from the US so we are able to ship quickly.

What is your cancellation and refund policy?

Orders cannot be cancelled or returned once the order has been placed due to the pandemic.

Which electrostatic sprayer do you recommend?

Feel free to chat with us or email us at hello@getonedesk.com and we will gladly guide in you the right direction depending on your needs.